LogiMAT 2025 in Stuttgart
From 11 to 13 March 2025, LogiMAT — the world's leading trade fair for intralogistics solutions and process management — took place at the Stuttgart exhibition grounds. Industry professionals meet here every year to provide as complete a market overview as possible and to put expert knowledge transfer centre stage. This year's focus was on topics such as data protection and security, workplace optimisation and digitalisation. XFAIR supported our customer with hotel management, information desk equipment and our My Event App with catering module — more details in the report below.
Project impressions
Implementation & results
Details about the project implementation
The Requirements
The customer was looking for a solution for efficient hotel management that would support them during the booking process. In addition, staff management during the trade fair was to be handled entirely within one system. The requirements were such that the customer wanted to be able to reach their stand staff from the information desk both by phone and in writing via email or SMS, while also keeping an overview of their presence at the stand. Meeting rooms also needed to be bookable and manageable. Catering additionally required a solution for the ordering process at the exhibition stand as well as for seat allocation.
Hardware was also relevant for LogiMAT: our customer needed equipment for guided tours, the information desks and the necessary network. In addition, name badges for staff were to be printed.
Implementation
Dedicated customer staff were added to the system via an online registration. This allowed them to take care of meeting room management independently in advance, which was then continued on site by the information desk staff. For hotel management, XFAIR supported our customer by uploading hotel allotments and importing staff data into our Event Management System (EMS). We also enabled information mailings to staff from within the system and staffed a phone and email hotline for any enquiries.
The information desk staff could call the required contact person with a single click on the computers installed for them, and send an SMS or email to pass on requests or other relevant information.
The presence of stand staff was handled via a check-in terminal using NFC name badges printed and supplied by XFAIR. At first check-in, photos were taken at the terminals so the colleagues at the information desk could match names to faces and recognise customer staff more quickly. This made stand management not only more efficient, but also more personal.
The catering staff could take orders via the catering module in the My Event App, which were sent directly to the kitchen via the receipt printer. The XFAIR Seating Planner helped the hostesses allocate seats in the catering area.
Our Services
Hardware:
Guided tour system for stand tours
NFC name badges for check-in
Software:
Hotel management support
Stand management system
Meeting room management
Catering module for order taking by catering staff
The Result
Thanks to XFAIR's individually configurable software solutions and our know-how in network technology, we were able to contribute to making the largest stand at this year's LogiMAT a success.
Continuous internal coordination between the Tech Team and Customer Care is, of course, essential for projects like these. This is how XFAIR succeeds in offering our customers a comprehensive and competent service — for events of any size.
Do you have an event coming up where you need software and/or hardware support? Get in touch at any time via our contact form, by email or by phone.
Successfully delivered
This project was successfully implemented using XFAIR solutions and met our highest quality standards. From planning to execution, we provided end-to-end support for LogiMAT 2025 in Stuttgart.
Project information
Project by the numbers
More references
Discover more successful projects from our portfolio
Let’s deliver your next project together
Benefit from our many years of experience and tailored solutions for your event
